We, MAHAVIRA FINLEASE LIMITED (Company; We; us; our) have developed a mobile application called Credit4sure(Application/ App) through which user(here mentioned as you) may apply for a short term loan (Loan) to be granted by MAHAVIRA FINLEASE LIMITED(which is a Public incorporated on 14 August 1996 having its registered office at - 193 Patparganj Industrial Area Patparganj, Delhi, 110092 , India here stated as LENDER) , based on the loan agreement executed between you and LENDER(here ). LENDER is authorized to access,collect, use and share the data(or Personal Information) (defined below) as may be required by LENDER to sanction the Loan. The Personal Information shall be collected through the mobile application form (Mobile Application Form) available on the Application
In order to avail the Services, you are required to register with the Company by logging into our Mobile application(named as Credit4Sure) and make an account. During the application process, you need to enter your mobile number post that you need to enter and verify OTP( One time password )sent on same mobile number. Users are required to enter certain personal information like data required for Know Your Customer compliances(adhar number), data from Credit Information Companies( Pan card number), Email ID, 2 Reference numbers(relatives or friends ), Photo Selfie for ID verification, Bank Account details to credit the loan amount, Sign E-mandate and agreement. The data entered above by the user along with the accessed data from Credit Information Companies and from Know Your Customer compliances companies is saved on Credit4sure servers. You undertake that you shall be solely responsible for the accuracy and truthfulness of the Personal Information you share with us till the event that your obligations to pay the Outstanding Amount(s) to LENDER, exist. Deletion, uninstallation, and/or discontinuation of our Services, shall not release you from the responsibility, obligation and liability to repay the Outstanding Amount(s). The data collected above is used for assessment of your loan eligibility and risk involved. Credit4sure never publicly disclose any personal and sensitive user data related to financial or payment activities or any government identification numbers.
We need camera access to take your selfie from the front cam and upload it in the verification API to check authenticity of your government IDs which you have uploaded during the loan application process. This data is sent as an input to third party API's with secured methods and Credit4sure stores its response to check the authenticity of your documents. This data will only be stored safely and securely in Credit4sure servers till your loan is closed, only Credit4sure employees will have limited and secured access to it.
We don't collect, read or store your personal SMS from your inbox. We collect your SMS data which helps us in identifying the various bank accounts that you may be holding, cash flow patterns, description and amount of the transactions undertaken by you as a user to help us perform a credit risk assessment which enables us to determine your risk profile and to provide you with the appropriate credit analysis. This process will enable you to take financial facilities from the regulated financial entities available on the Platform.we do not collect any type of data when the app is closed or not in use Also, we do not share your SMSs data with any third party app or services.
We do not sell, rent, lease your Personal Information to anybody and will never do so. Keeping this in mind, we may disclose your Personal Information in the following cases:
(a) to law enforcement officers or others.
(b) to Credit Information Companies.
(c) to comply with a judicial proceeding, court order, or legal process served on us or the Platform.
(e) for an insolvency proceeding involving all or part of the business or asset to which the information pertains.
(f) respond to claims that any Personal Information violates the rights of third-parties.
(g) or protect the rights, property, or personal safety of the Company, or the general public. You agree and acknowledge that we may not inform you prior to or after disclosures made according to this section
Notwithstanding anything mentioned hereinabove, the Company shall not be responsible for the actions or omissions of the service providers or parties with whom the Personal Information is shared, nor shall the Company be responsible and/or liable for any additional information you may choose to provide directly to any service provider or any third party.
We will retain your Personal Information for as long as your registration with us is valid and the Outstanding Amount(s) is due and payable to LENDER. We may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers and backed-up versions might exist even after deletion.
We value your Personal Information, and protect it on the Platform against loss, misuse or alteration by taking extensive security measures. In order to protect your Personal Information, we have implemented adequate technology and will update these measures as new technology becomes available, as appropriate. All Personal Information is securely stored on a secure cloud setup in encrypted formats and all communication happens via bank-grade secure SSL communication channels. The Personal Information is stored on Google cloud. Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible and we take no liabilities or responsibilities for it.all data using secure cryptographic techniques over HTTPS APIs.
You are responsible for all actions that take place under your User Account. If you choose to share your
User Account details and password or any Personal Information with third parties, you are solely responsible
for the same. If you lose control of your User Account, you may lose substantial control over your Personal
Information and may be subject to legally binding actions.
(a) All communications between your mobile devices and https://www.credit4sure.com/ that contain any personal information are encrypted.
In case you need to access, review, and/or make changes to the Personal Information, you shall have to login to your User Account and change the requisite details. You shall keep your Personal Information updated to help us better serve you.
We may provide you with certain ancillary services such as chat rooms, blogs and reviews for the Services. Subject to any applicable laws, any communication shared by you via the Platform or through the blogs, reviews or otherwise to us (including without limitation contents, images, audio, financial information, feedback etc. collectively Feedback) is on a non-confidential basis, and we are under no obligation to refrain from reproducing, publishing or otherwise using it in any way or for any purpose. You shall be responsible for the content and information contained in any Feedback shared by you through the Platform or otherwise to us, including without limitation for its truthfulness and accuracy. Sharing your Feedback with us, constitutes an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Feedback and you authorize us to use the Feedback for any purpose, which we may deem fit.
Service Announcements: On certain occasions or under law, we are required to send out Service or Platform related announcements. We respect your privacy, however you may not opt-out of these communications. These communications would not be promotional in nature. Customer Service: We communicate with Customer(s) on a regular basis to provide requested services and in regards to issues relating to their User Account, we reply via email or phone, based on Customer(s) requirements and convenience
You agree to indemnify us, our subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees and hold us harmless from and against any claims and demand, including reasonable attorneys fees, made by any third party arising out of or relating to:
You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, information, details or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) unauthorized access to or alteration of your Personal Information.
You expressly understand and agree that the Company, including its directors, officers, employees, representatives or the service provider, shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from; (a) use or the inability to avail the Services (b) inability to use the Platform (c) failure or delay in providing the Services or access to the Platform (d) any performance or non-performance by the Company (e) any damages to or viruses that may infect your electronic devices or other property as the result of your access to the Platform or your downloading of any content from the Platform and (f) server failure or otherwise or in any way relating to the Services.
This Agreement shall be construed and governed by the laws of India and courts of law at Gurugram, Haryana India shall have exclusive jurisdiction over such disputes without regard to principles of conflict of laws.
You can request us to block/deactivate your Credit4Sure account by dropping a request to us at email@example.com or calling us on our Customer Care number 011-42427474. Your request would be processed ONLY if there are no outstanding dues against your account. Therefore, please ensure that you have repaid all your loans on Credit4Sure before requesting us to deactivate your account. We would still retain your login and device identity to ensure that nobody else is able to create a new account with your credentials.
Registered Office Address - 193 Patparganj Industrial Area Patparganj, Delhi - 110092 , India
Website - www.credit4sure.com
Email - firstname.lastname@example.org